SHIPPING & RETURNS POLICY

PLEASE READ CAREFULLY

ALL SALES ARE FINAL

Each order placed is custom made for every single customer after the order is received. We do not accept returns or replacements in the case where the customer needs a smaller or larger size. (You can view the sizing chart on each of the product pages and please don’t hesitate to contact us with any further questions before ordering.)
Once you have clicked on the “complete order” button, unfortunately it is not possible to edit or cancel your order. However, if you need to change some parameters, like addresses, etc., please contact us via the contact form at the bottom of this page as soon as possible. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.
MotionTee operates with Printful, a custom print fulfillment service. It is the Customer’s responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. Unfortunately, in such case Printful will not make any refunds and will not resend the Product.

DAMAGED ITEMS

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!

Along with Printful, we will review replacement / return requests only:

(a) if a product is damaged

(b) there is a print error

INTERNATIONAL SHIPPING

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

ORDER NEVER ARRIVED

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us with the contact form below, noting your order number. We’ll see what can be done.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:
Or if you prefer our mailing address:
Inverted Chaos, Inc.
11870 Santa Monica Blvd.
Suite 106-360
Los Angeles, CA. 90025
United States
(323)645-0786
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